We think that its time that the traditional service delivery is shaken up and looked at with a new pair of eyes. With over 1000 staff in all areas of support services, we are used to looking for innovation and listening carefully to what customers want.

How can AnchorCPS add value?

We have reviewed the role of Parking Attendant in order to generate better value from the resource as well as providing a more positive experience for users of the car park. Areas we have concentrated on include: 

Customer Service Training – concentrating on First Contact and Communications Skills

Conflict Management Training – learning to act from professional principles

First Aid Training – providing external medical reassurance

Customer Ambassador – understanding the brand and customer goals

Litter Picking – support the existing cleaning operation

Revenue handling

We can arrange a flexible re-imbursement scheme where required, and can, in the case of Retail Parks, Shopping Centres and Offices, become a tenant to the landlord or managing agent, providing a degree of separation from any negative PR associated with ticket enforcement.

We can install the latest Automatic Number Plate Recognition (ANPR) technology to provide remote enforcement should un-authorised vehicles attempt access, or drivers stay over the maximum parking period.

Find out more at out AnchorCPS 

or contact Adrian Powell on 01244 354 706

10 Years Service

24/01/2012

Congratulations to Anchor's dedicated long serving staff

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Retail Crime Costs Up By A Third As Organised Criminals Target Shops

16/01/2012

The overall cost of retail crime has soared by 31 per cent to £1.4 billion as the sector is increasingly targeted by serious, organised criminals.

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