New Training & Development Manager
27/04/2010
We are delighted to welcome Andy Hiles back to Anchor in his role to provide Supervisory Training to relevant personnel, and assessing and evaluating further training should this be required on a one to one basis. He will also be responsible for delivering Customer Service Training to enhance the service that customers require from the Security Officer of today.
Andy states "Training is the key-stone to a successful service delivery - it's vital for the personal development of each employee, ranking from Security Officers, to Managers."
Andy is a fully qualified trainer, and will be happy to discuss your training requirements, or how Anchor's specialised training can make a difference to you, call him on 01244 354 700 or at andy.hiles@anchorgroup.eu
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Creating the DNA of a modern security officer
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Given the ever-increasing skills sets demanded of today's security officers, in part driven by their role as first responders, Bobby Logue argues for an aspirational model that would help shift the mindset of buyers.
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